Fixter Review

Fixter Review 2024 → UK's Best Car Service & Repairs

A. K. Sari 4.0 / 5 ratings 427 readers

About Fixter Car Service

Now, car maintenance can be as simple as booking a taxi. At Fixter, you’ll have the convenience of maintaining your car. 

Fixter Review: About Fixter Car Service
Image: facebook.com/hellofixter

Fixter is the UK’s first online car maintenance service company. They offer services for your car, arrange MOTs, and do the best repairs with simple and easy booking.

You just need to order their mot car service and repairs online, and they will handle the rest. Moreover, you don’t have to go to the garage, wait for the work to be done, or discuss the bill.

This online car service will save you time and money thanks to transparent and upfront pricing. In addition, the brand works with hundreds of local garages, serving thousands of UK car owners monthly. They are revolutionizing the car care industry!

Furthermore, they offer a fully digital, stress-free, and transparent experience with world-class customer service. No wonder several media publications featured the brand.

Several reputable publications, such as The Times, Bloomberg, and HonestJohn, stated that Fixter is an online car service and maintenance that continues to grow significantly. Is it that awesome?

Our Fixter review will help you find why this car service is worth it. From the brand profile, what are the services and how much is the price, testimonials, to information about other brands.

So, keep reading!

Overview of Fixter Car Service

Limvirak Chea, Frederic Dermer, and Critian Vrabie are the brand’s co-founders. They founded Fixter Car Service because of their experience of never having a satisfactory car service.

The co-founders are tired of searching for deals and the hassle of having to take time off work to bring their car to the local garage. They want something simpler and easier!

For this reason and need, they founded Fixter to take the hassle out of car maintenance. They have complete end-to-end services, affordable and in-house mechanics who always give the best for clients.

Since launching in 2017 in Manchester, the brand has successfully expanded to over 100 cities and towns across the UK. They bring convenient, honest, and cost-effective car repair solutions to thousands of car owners.

In addition, Fixter has a small team with a global mission. Its teams include technologists, certified mechanics, and world-class customer service agents.

Even its teams have worked at renowned companies such as Google, Shazam, and AOL with great experience. 

So, are you interested in joining them? Check out their websites, Crunchbase, Linkedin, or career and jobs page.

Fixter Car Service Review

You’ll agree that regular servicing will keep your vehicle performing well. In addition, the best car maintenance can also keep the vehicle running safely and smoothly.

Fixter Reviews: Fixter Car Service Review
Image:facebook.com/hellofixter

As the number one car service in the UK, Fixter offers very easy access to booking services. They also cover all car makes and models, including Jeep, Porsche, Honda, Mercedes, Suzuki, BMW, Chevrolet, Jaguar, Toyota, and many more.

The brand will also find the best garage for your car in locations such as London, Brighton, Birmingham, Liverpool, Manchester, Edinburgh, Leeds, and more. In addition, their services are complete.

Fixter Service

  1. MOT
  2. Car Service
  3. Car Diagnostic
  4. Free Air Con Check
  5. Brake Pads Replacement
  6. Clutch Kit Replacement
  7. Air Conditioning Regas
  8. Timing Belt Replacement

In addition, the brand offers many more services for the maintenance of your car. Its services are essential for the maintenance and care of your car.

Therefore, our Fixter review will give you a more detailed explanation of its services. Without further ado, let’s get to the first service!

Fixter MOT Reviews

MOT checking on your vehicle is very important. As it should be, the MOT test, a vehicle inspection by the government regarding the vehicle’s eligibility, should be your concern.

Fixter Review: Fixter MOT Reviews
Image:fixter.co.uk

Check whether your vehicle meets national environmental and safety standards. You must drive your car with a valid MOT to avoid fines of up to £1,000.

While as you know, the MOT process is not easy. Even the MOT time can be stressful. Fortunately, Fixter MOT makes the whole process easy and hassle-free

The brand also provides a straightforward and no-nonsense service. So all vehicle owners feel comfortable and at ease while going through the process.

In addition, the brand offers high-quality and friendly services, such as free collection and delivery of the motorcycle to and from the garage within a convenient time. Thus, you don’t have to take your important time or break and look for a garage.

Moreover, its transparent pricing, with no hidden costs, makes it superior to most local garages. The brand also grants a year-long warranty for all labour and parts.

They only use manufacturer-equivalent parts so that you can guarantee their best quality. You only need to pay £35 for a 20-point MOT test service for your vehicle’s legal requirements.

Fixter Car Service Reviews

You must have a full car service at least every year or every 12,000 miles to keep your car at its best. Fixter Car Service will be the best solution to service your car.

Fixter Review: Fixter Car Service Reviews
Image:fixter.co.uk

The brand is a great choice to save you money and time. Usually, the service takes just over an hour, and the bill is 65% cheaper than elsewhere.

Even better, you don’t have to go to the garage, wait for the job to be done, and discuss your car maintenance bill. The brand will pick up and deliver for free from your location to the garage and back to your location again.

They work, and service all makes and models of cars and vans, even up to 3,000kg. You can find car services for your brand, such as Mitsubishi car service, Porsche car service, Mercedes car service, Lexus car service, Land Rover car service, and many more.

Car repair pick-up service is available in several locations, including London, Manchester, Birmingham, Liverpool, Leeds, Edinburgh, Brighton, and others.

This car service offers 3 types of their best services. The service they offer depends on your mileage. As a cheap car service, it doesn’t mean the service is cheap.

All 3 types of services have almost all manufacturer-recommended inspections. They even have access to parts suppliers and an unrivalled network of garages.

Full Service

  • 71 maintenance checks
  • Replace the air filter
  • Check for excessive leakage, drain engine oil, refill and replace the oil filter

Major Service

  • 71 maintenance checks
  • Replace the air filter
  • If necessary, the brand will replace the fuel filter
  • Replace the cabin filter
  • Brake fluid and coolant replacement
  • Check for excessive leakage, drain engine oil, refill, and replace the oil filter.

Interim Service

The brand recommends the Interim Service for high-mileage drivers. They never even recommend or do unnecessary work or anything you don’t ask for.

  • 40 maintenance checks
  • Check for excessive leakage and change the oil.

It costs up to £119 to secure your car from full, main, and interim services Fixter.

Fixter Car Diagnostic Reviews

It’s not uncommon for the warning light on your vehicle’s dashboard to come on. However, this is just a start and won’t give you the whole picture.

Fixter Review: Fixter Car Diagnostic Reviews
Image:fixter.co.uk

Hundreds of parts on your engine make the true nature of the fault not immediately apparent. But don’t worry! Fixter Car Diagnostic will help you. This service will check and assess the extent of the problem and what caused it.

The brand uses advanced diagnostic equipment to discover what is happening to your car immediately. Its advanced equipment generates live data showing multiple readings of the entire engine to assess whether all engines are functioning properly.

In addition, its advanced equipment can even check and then repair the braking system if an electronic handbrake is present. Not only that, but this inspection will look for faults in various vehicle systems, including engine management, tires, emissions, lights, and more.

These diagnostic checks will identify faults accurately to avoid more serious problems. They also identify accurately so your car can avoid potential safety hazards, further damage, and costly repairs.

Thanks to this diagnostic service, you don’t have to go to the dealership for testing. Most Fixter workshops and garages will perform diagnostic testing for almost all vehicle makes and models.

The Fixter will charge a flat fee for its car diagnostic services, which can be done while you wait. Usually, this is done within an hour. But if it turns out that the repair requires further work, it may take longer. However, this car diagnostic service costs up to £48.

How Fixter Works

Fixter is the best solution for your car maintenance. You no longer need to waste time searching and going to the garage. Simply order online in one click, and the brand will handle the rest!

They will pick up your car wherever you are. In addition, their certified mechanics will also choose the best repair shop for your car.

Then, when you return your car, you’ll get a stamped car service book. It doesn’t stop there. You also benefit from a 12-month warranty on labour and parts.

So, what are the steps you have to take?

  • Book now and Pay later.

First, select the services your car needs. After that, fill in your postcode and your car registration number to get an instant quote. Then, schedule collection and delivery according to your time and book, and pay later!

Their in-house experts will select the ideal garage to work on your car. They offer upfront payment, fair pricing with free vehicle collection, and return with no hidden fees.

  • Fixter drives your car to the best garage.

Regardless of the location and time of day, a fully insured Fixter driver will pick up your car. However, if you prefer to drive your car to the brand’s recommended garage, do so.

However, you need to know and not worry about your car. Brands put their drivers through strict training and vetting before being licensed to drive vehicles.

Also, all drivers must have a clean driver’s license, be over 21 years old, and have at least 3 years of driving experience. In addition, they are expected to be able to drive all types of vehicles, including automatic or manual, and pass a criminal background check.

  • The brand returns your car the same day.

The brand’s in-house experts will keep you updated throughout the process of working on your car. They will only charge your card once all the work is completed with satisfactory results and approved by the brand team. Afterwards, the driver will lower the car when you are comfortable and satisfied with the results.

Fixter Pros and Cons

After knowing its brand profile and purpose, it’s time for you to know what its services are. But before going further, here are the Fixter pros and cons you need to know.

Pros

  • Transparent and stress-free digital end-to-end service
  • Personally vet and select only the best local garages
  • Hassle-free book in a few taps only
  • Available for all makes and models
  • Insured drivers collect and deliver to your location with flexible time slots
  • Fair & reasonable upfront prices
  • 12-month warranty on parts and labour
  • Cancellation within 72 hours
  • World-class customer service

Cons

  • Only accessible through the official website
  • Service available in the UK only

Who is Fixter For?

Fixter is the perfect solution for car owners who need easy maintenance of their vehicles. Those busy with work and don’t have much time to find and bring their vehicle to the garage can order this online service.

Fixter Review: Who is Fixter For?
Image:facebook.com/hellofixter

This car maintenance service will save you time and money. Its affordable price is budget friendly and very helpful for you who experience car problems but don’t have a budget.

In addition, the location is only available for UK countries. Therefore, it can only be accessed by residents in the UK. Even the website users can only be accessed by 18 years.

Fixter Reviews: What Do Customers Think?

Fixter’s services seem promising. However, our Fixter review wanted to see what real customers had to say. Therefore, we tried to find out on several review websites.

Fixter Review: Fixter Reviews: What Do Customers Think?
Image:facebook.com/hellofixter

We found customer reviews on several websites, such as TrustPilot and Glassdoor. About 2,500 more customers gave the brand 5 stars on TrustPilot. Here are the ratings on several sites.

  • TrusPilot: 3.9/5 from 4,520 reviews
  • Glassdoor: 4.6/5 out of 13 reviews
  • Facebook: 3.7/5 based on 184 reviews

Now it’s time to hear what the customers thought!

The installer arrived on time and was friendly and professional. Always well informed by the workshop that the car has come to the garage, about the progress of the installation, and the time the car will be returned home. I would definitely recommend Fixter and the services provided. I would be grateful for a hassle-free process.

According to customer reviews, the expert team arrived on time in a friendly and professional manner. The brand even kept him updated on the progress of the car installation. He was very satisfied and thankful for the easy and hassle-free experience.

The next review comes from a customer who is happy to know that the price of the service is very affordable. He is even satisfied that the brand doesn’t add unnecessary work to increase the price.

I really like Fixter. They are very well-priced, very efficient, and super easy to reach if there’s a problem. No inflated prices or trying to tell you that you need to do something when you don’t, only to make money. It’s just fantastic work.

Another customer satisfaction you need to hear is below:

I’ve decided to go with Fixter again, as I was pleasantly impressed the first time I used them. Efficient and fast, there’s no need to wait for the car to be repaired. The price was affordable too. The driver was also friendly.

The customer has used Fixter’s service for the second time. That’s because he was happy with the fast and efficient service, even at a reasonable price. Not only that, but he was also happy with the friendly driver.

What are you wondering? With thousands of positive reviews and 3 positive reviews above, we conclude that Fixter is worth it. Their service is exactly what it claims to be, easy, affordable, and quality!

Is Fixter Legit?

Fixter is a legit online service! More than 50,000 people have entrusted their online maintenance services to this brand. In addition, they have handled more than 100,000 completed orders with satisfaction.

They have a selection of over 350 of the best garages nationwide. Its garage performs the highest quality checks and maintenance on your car.

Even as you already know in the previous section, Fixter has more than 2,500 5-star reviews on the TrustPilot website. That proves how satisfied customers are with the brand’s services.

Moreover, the website you can easily access is only available for personal, non-commercial and charitable use. So, you must be comfortable when accessing its services.

Is Fixter Worth It?

Absolutely! Fixter is a worthy online car maintenance service. What makes them excellent? First of all, they offer effortless online booking access.

Fixter Review: Is Fixter Worth It?
Image:facebook.com/hellofixter

After booking the services, the brand will inspect and select the best local garage for your car. A fully qualified in-house expert will handle the garage directly and continuously monitor your car.

You don’t have to worry about your car safety because each mechanic has more than 10 years of experience. They will choose a garage fully covered by a 12-month warranty on parts and labour.

The local garages they select are in the top 5% of garages in each area. So, you are always in safe hands. In addition, they know the garages personally with strict 25-point qualification criteria.

Moreover, all the parts used in service and repair are only manufacturer parts or equivalent. Thus, it guarantees that only the highest quality parts are used for your vehicle.

Even its in-house experts ensure that every offer you receive is relevant at a fair price. They will negotiate the best price, which is, on average, 30% cheaper than the main dealer.

The brand also sends fully insured drivers for contact-free collection and delivery. They even serve flexible time slots that suit you.

Fixter Cancel and Warranty Policy

The brand understands that things change and happen. Therefore, they allow you to cancel within 72 hours. So, please tell the brand as soon as possible if you plan to change or cancel your booking.

In addition, the brand prepares a lot to take care of your vehicle after booking. That’s why they charge a cancellation fee of £20 applies for those who need to cancel within 72 hours of the appointment for a confirmed booking.

Meanwhile, all bookings are covered by a 12-month warranty on labour and parts. If your car has any performance or parts issues, they will resolve them for free!

Also, if your car fails an MOT at one of the brand’s garages, you have the option to take your car to another garage. Then, if your vehicle passes the MOT at the other garage, they will refund you for the original MOT test with the brand.

How To Contact Fixter

Need help understanding your car’s needs? Or have questions about brand services? Fixter has a team of technologists, certified mechanics, and world-class customer service agents ready to assist you.

So, feel free to reach out to the brand through the following contacts:

  • Email: [email protected]
  • Contact number: 0330 808 9527
  • Live chat is available in the bottom left corner of the website

Their customer service team and in-house experts are available to answer your questions Monday through Friday from 8:30 a.m. to 6:30 p.m.

Or visit the brand’s social media if you are an active social media user. Find the latest updates about the brand or talk to the brand team via DM.

  • Facebook: hellofixter
  • Instagram: hellofixter

Where to buy Fixter?

You can only access MOT, Car Service or Car Repair services online through the official website. Currently, the brand doesn’t have an app that you can access to order its services. However, access to the official website is very easy and hassle-free!

Fixter Frequently Asked Questions (FAQ)

When looking for Fixter reviews, customers typically ask the following questions. We provide the answers to help you in making a smart purchase decision.

Who is the founder of Fixter?

Limvirak Chea, Frederic Dermer, and Critian Vrabie are co-founders of the brand under Renault Group, LLC.

Where is Fixter based?

Fixter is a company located in London, England, United Kingdom.

Why is Fixter so cheap?

Fixter is an online car maintenance service with affordable prices. They offer low prices because the brand negotiates competitive prices with garages to offer the best price for you.

Ask a question?

Conclusion of Fixter Reviews & Ratings

Easy car maintenance is no longer a dream! At Fixter, you can realize hassle-free car maintenance at an affordable price.

You just need to order it online with one click. Then, the brand will take care of your car needs and serve you the best. So, what are you waiting for? Order and enjoy your best car performance!

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